Last Updated On 24-Nov-2024
Effective Date 01-Aug-2023
Scope of services:
The installation and servicing of a variety of lift types to customers within the UK.
UK Service Lifts Ltd are dedicated to the principle of never-ending continual improvements in service quality and customer satisfaction. Our principal aims are to always supply to our customers, high quality products & services that meet or exceed stated or agreed customer requirements.
Maintenance of quality is the fundamental consideration during any of our business practices and must not be compromised. At all times, Management, employees, and any contractors are responsible to comply with quality related protocol. Interested parties are encouraged to provide suggestions and constructive criticism to improve our policies, processes, and procedures.
Customers are key sources of feedback. This feedback is openly welcomed as it forms an important basis of continual improvement.
This policy is made available to interested parties upon request.
To achieve the aim of this policy, Quality Objectives are established and monitored.
Scope of Services: The installation and servicing of dumbwaiter, service and goods lifts types to customers within the UK.
This quality policy statement is also reviewed during periodic management review meetings.
Authorisation: Oliver Mellor
Role: Managing Director