SKG Service Lift Fault Codes

In this guide, we’ll delve into the most common SKG service lift fault codes, what they mean, and how to address them. When it comes to maintaining the efficiency and safety of your SKG service lifts, understanding fault codes is crucial. These codes are essential for diagnosing issues quickly and ensuring minimal downtime.

Why Fault Codes Matter

Fault codes are the lift’s way of communicating issues. By interpreting these codes correctly, you can:

  • Enhance Safety: Quickly identifying and resolving issues prevents accidents.
  • Reduce Downtime: Swift diagnosis means faster repairs and less operational disruption.
  • Save Costs: Early detection of problems can prevent costly repairs down the line.
AS3 Controller Featured Image
SKG AS3 Controller

Common SKG Service Lift Fault Codes

Below is a table of common SKG service lift fault codes and their meanings together with a quick summary of things to check to see if that fixes the problem.  

SKG Error CodePossible Root causeThings to Check and fix
F01 = Travel time exceeded  Ropes slip under the traction sheaveCabin stiff in the guides or load jammed    
F02 = Safety and door circuit interrupted  Emergency stop / slack rope switch / emergency limit switch / door switch open  Check function of safety and door switches  
F03 = Bolt circuit interruptedBolt contacts openThe locking bolt does not engage / check the lock and retiring cam  
F04 = Overcurrent phase L1Motor runs hard / cabin overloaded or jammedCheck load / check guides, if necessary lubricate / check overload  
F05 = Overcurrent phase L2Motor runs hard / cabin overloaded or jammedCheck load / check guides, if necessary lubricate / check overload  
F06 = Overcurrent phase L3Motor runs hard / cabin overloaded or jammedCheck load / check guides, if necessary lubricate / check overload  
F07 = Phase sequence while travelPhase failure / fuses have respondedCheck supply line / check fuses / remedy short circuit  
F08 = Rope monitoring in state of restThe rope is loose on the drum and touches the contact stripCheck drum and rope guide / ropes loose / car has touched down  
F09 = Rope monitoring during travelSlack rope on the drum / Cabin jamsCheck drum and rope guide / ropes loose / car has touched down  
F10 = Phase sequence and phase failure at restNo clockwise rotating field / phase L1, L2 or L3 are missing. Is displayed with F10_1 or F10_2 or F10_3  Check supply line and fuses / work on the house installation?    
F12 = Relay K02 has not dropped outRelay K02 not in the idle stateContacts tired or blocked / replace relay    
F13 = Relay K03 has not dropped outRelay K03 not in the idle stateContacts tired or blocked / replace relay    
F14 = Relay K04 not picked upRelay K04 not in the operating stateContacts tired or blocked / replace relay    
F15 = Relay K05 not picked upRelay K05 not in the operating stateContacts tired or blocked / replace relay    
F16 = Relay K06 not picked upRelay K06 not in the operating stateContacts tired or blocked / replace relay      
F17 = Relay K07 not picked upRelay K07 not in the operating stateContacts tired or blocked / replace relay      
F18 = Relay K08 not picked upRelay K08 not in the operating stateContacts tired or blocked / replace relay      
F19 = Relay K09 not picked upRelay K09 not in the operating stateContacts tired or blocked / replace relay    
SKG Fault Code Table
ISO-A dumbwaiter in a restaurant
ISO-A dumbwaiter in a restaurant

How to Respond to Fault Codes

  • Identify the Code: Refer to the fault code table to understand the issue.
  • Initial Troubleshooting: Perform basic checks such as resetting the lift or inspecting for obvious issues.
  • Consult the Manual: The SKG service lift manual provides detailed instructions for each fault code. You should be able to find this in a folder the machine room.
  • Contact Professional Support: If the issue persists, it’s best to contact us.

Preventative Maintenance Tips

To minimise the occurrence of fault codes, regular maintenance is key. Here are some tips:

  • Regular Inspections: Schedule routine checks to catch potential issues early. We provide service lift LOLER testing.
  • Keep It Clean: Ensure the lift and its components are free from debris and dust.
  • Update Software: Keep the lift’s software up-to-date to benefit from the latest fixes and improvements.

SKG Dumbwaiter Fault Codes

Our dumbwaiter range of lifts, the ISO-A, ISO-C and ISO-Z, have the same fault codes because they share the same AS3 controller as the other service and goods lifts from SKG.

Conclusion

Understanding and responding to SKG service lift fault codes is essential for maintaining the safety and efficiency of your or you customers’ operations. By following the steps outlined in this guide, you can ensure your lifts are always in top working condition.

For more detailed information on specific fault codes, refer to the table above or consult the SKG service lift manual which should be in a file with the lift or speak to us.

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